Privacy Policy

01 Information We Collect

To provide you with our products and services, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and billing/shipping addresses provided during checkout or account registration.
• Business Information: Company name, GSTIN (if applicable), and industry type to process B2B packaging orders.
• Transaction Data: Details about payments to and from you, and other details of products you have purchased from us (we do not store raw credit card numbers on our servers).
• Technical Data: IP address, browser type, time zone setting, and operating system collected automatically when you browse our website.

02 How We Use Your Information

The information we collect is used exclusively to improve your experience and fulfill our business obligations. Specifically, we use your data to:

• Process and deliver your packaging orders efficiently.
• Communicate with you regarding order statuses, customized packaging proofs, and customer support inquiries.
• Improve our website functionality and product offerings based on user browsing behavior.
• Send you relevant marketing communications, provided you have opted in to receive them.

03 Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We only share your data with trusted third parties necessary to operate our business, such as:

• Shipping Partners: To deliver your orders (sharing name, address, and phone number).
• Payment Gateways: To securely process your transactions (e.g., Razorpay, Stripe, or bank partners).
• Legal Authorities: If required by law, court order, or governmental regulation to protect our rights and comply with legal processes.

04 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to track user activity and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website (like your shopping cart) may not function properly.

05 Data Security

We have implemented appropriate security measures, including SSL encryption and secure server hosting, to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees and partners who have a business need to know and are subject to a duty of confidentiality.

06 Your Rights

Depending on your location, you may have rights under data protection laws regarding your personal information. You have the right to request access to the personal data we hold about you, request corrections to any inaccurate data, or request the deletion of your data (subject to our legal obligations to retain transaction records for tax purposes).